Refund and Cancellation

Refund

If the tour or any part thereof cannot be conducted due to Force Majeure or Vis Majeure, the Company shall not be responsible to give any refund to you. However, at its sole discretion, the Company gives the refund based on various factors like the number of participants, the cancellation policies of suppliers like hoteliers, coach operators, etc. the decision of the Company on the quantum of refund shall be final.

It would take at least 45 days to process the refund (if due).

It is clearly understood that there shall be no refund whatsoever if the Client does not or cannot utilize any of the services like hotels, sightseeing, rides, cruises, meals, entrance fees, optional tours etc due to any reason whatsoever.

CANCELLATION CHARGE

 

Indian Tours

World Tours

Number of days prior to departure applicable to written cancellation application is received by the company

Amount of Cancellation charges % on total tour price must be paid by the Guest/s'

Amount of Cancellation charges % on total tour price must be paid by the Guest/s'

More than 60 days

Registration Amount /Full Refund

Registration Amount /Full Refund

60 - 46 days

10%

10%

45 - 31 days

20%

20%

30 -15 days

50%

40%

14 - 07 days

80%

80%

06 - 01 days

100%

100%

On the day of departure

100%

100%

On Tour

100%

100%

On Tour

Above cancellation charges will apply on the total Tour price excluding the discount, rail and air fare cancellation

Above cancellation charges will apply on the total Tour price excluding the discount, rail and air fare cancellation.

If the guest decides to cancel the tour for any reason, he shall make a written application to the Bhakti Route Premium Tours Private Limited  or email us on cancellation@bhaktiroute.com and deliver it to the concerned sales booking person / Branch In charge at the sales outlet where guest/s booked. The letter or email must contain details of tour code, date of departure, no. of guest's and the original receipts issued by Bhakti Route Premium Tours Private Limited . Cancellation by email will be valid only if given on abovementioned email address. Any other form of request for cancellation shall not be considered as request for cancellation. Such cancellation shall attract the cancellation charges as stated hereinabove. For the purpose of this clause, cancellation can be due to any reason whatsoever, including but not limited to, the reason of inability to participate due to any illness, death, court orders, non availability of travel documents and the like. As per the Booking conditions, Bhakti Route Premium Tours Private Limited  is constrained to levy the aforesaid cancellation charges towards Air tickets, visa, charges by suppliers and the like. Bhakti Route Premium Tours Private Limited  reserves the right to cancel a tour departure without assigning any reason. In case of a Visa rejection being force majeure, the entire deposit amount shall be forfeited if the guest/s' cancels the tour , as airline tickets ,hotel vouchers and the like are required for the VISA purpose and are non refundable / partial refundable. Any such refund shall be payable to the guest after receipt of the refund from respective authorities after considering above mentioned cancellation charges. All refunds shall be given in Indian rupees only. Bhakti Route Premium Tours Private Limited reserves the right to issue future tour discount letter to their valuable guest.

Refund and Cancellation